In an ideal world, your restaurant will be filled with loyal guests that return one day after another.
Christmas is a busy time for the restaurant industry and if you play your cards right... It can be the most wonderful (profitable) time of the year!
The global pandemic not only accelerated the growth of food deliveries, it created a whole new concept in the restaurant industry - ghost kitchens.
The past few months, I have been super happy to see guests enjoying personal service again and staff members having that extra sparkle in their eyes....
The next time you hear “When things get back to normal”, you should ask “Define normal?”. Like it or not, a new normal has already set in.
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